Branch Location Quick Check - YMCA of Southwestern Indiana

Branch/Location Quick Check

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Thank you for your commitment to helping the Y ensure that we are offering members and guests quality programs and services. We ask that a walk-thru is done every two and a half hours to ensure quality customer service, facility safety and cleanliness. Please make sure you stop by and check-in with all frontline staff to make sure their area is running smoothly.

Lobby

Staff are wearing name tags.

Yes

Name of Staff Working

Staff are smiling and are addressing members as they arrive and depart.

Yes

Lobby is organized and trash is picked up.

Yes

Concession Area

Indoor area is clean.

Yes

Trash can have been emptied.

Yes

Floor is clean and clear of debris.

Yes

Tables and chairs are organized.

Yes

Tables and chairs are clean.

Yes

Counter is clean.

Yes

Wallpaper is fixed to the wall.

Yes

Child Watch

Staff are wearing name tags and staff names are visible in name plaque (if this signage is available).

Yes

Name of Staff Working

Staff are smiling and are addressing members as they arrive and depart.

Yes

Staff are interacting with children in the room.

Yes

Child Watch 2

Staff are interacting with children in the room.

Yes

Enrichment Room

The room is clean.

Yes

The door is locked if not being used.

Yes

Kids Zone

Staff are wearing name tags.

Yes

Name of Staff Working

Staff are smiling and are addressing members as they arrive and depart.

Yes

Staff are interacting with children in the room.

Yes

Door is locked when the room is not in use.

Yes

Outdoor Play Areas – Building & Grounds

On the playground, two staff are present and actively supervising the children.

Yes

On the basketball court, children are being attended to and are following guidelines.

Yes

Community Room

The room is clean.

Yes

The door is locked if not being used.

Yes

Storage closets are closed and locked.

Yes

Table and chairs are clean and organized.

Yes

Counters are free and clear of debris.

Yes

STEM Lab

The room is clean.

Yes

Equipment is organized and put away.

Yes

The door is locked if not being used.

Yes

Family Youth Lounge

Games are put away and tables are clean with chairs pushed in.

Yes

Youth age guidelines are being followed.

Yes

Enrichment Room

The room is clean.

Yes

The door is locked if not being used.

Yes

Splash Pad

I unlocked the Splash Pad doors when it is open.

Yes

N/A

I locked the Splash Pad door when it is closed.

Yes

N/A

The door is locked and the sign shows closed, if not active hours.

Yes

N/A

The Splash Pad area is clean and free of debris.

Yes

N/A

Members are abiding by Splash Pad rules.

Yes

N/A

Splash Pad bather load appears to be appropriate for space (not overcrowded).

Yes

N/A

The splash features appear to be running properly (not spraying too high, features working correctly, etc).

Yes

N/A

Pool

The lifeguard(s) name is displayed on the whiteboard. Please list both if double-guarding.

Yes

N/A

Lifeguard(s) Name(s)

Is the guard identifiable by physical position and staff uniform (red/white shirt or red guard suit, red or black shorts, whistle, fanny pack, and rescue tube?

Yes

N/A

Rescue Tube is being worn properly (strap should be around the chest and tube should be in hand)

Yes

N/A

Lifeguard is actively alert with noticeable scanning pattern like head movement and is not distracted by members or coworkers.

Yes

N/A

Guards behavior is professional and promotes safety by enforcing rules and policies in a polite and efficient manner.

Yes

N/A

Ratio of lifeguard to swimmer does not exceed 1:25

Yes

N/A

Children who appear to be under 10 are supervised by an adult in the water.

Yes

N/A

Water is clear and the bottom of the pool can be clearly seen.

Yes

N/A

Pool Deck is clutter free with First Aid Kit visible and accessible

Yes

N/A

Pool Deck is clutter-free and clean.

Yes

N/A

The first aid kit and backboard are visible and accessible.

Yes

N/A

If Open Swim is happening, the Safety Line is across the pool dividing the shallow from the deep.

Yes

N/A

Swimmers in the deep end that appear to be under the age of 12 are wearing a green neckband.

Yes

N/A

Recreation Pool

The lifeguard(s) name is displayed. Please list both if double-guarding.

Yes

N/A

Lifeguard(s) Name(s)

Is the guard identifiable by physical position and staff uniform (red/white shirt or red guard suit, red or black shorts, whistle, fanny pack, and rescue tube?

Yes

N/A

Rescue Tube is being worn properly (strap should be around the chest and tube should be in hand)

Yes

N/A

Lifeguard is actively alert with noticeable scanning pattern like head movement and is not distracted by members or coworkers.

Yes

N/A

Guards behavior is professional and promotes safety by enforcing rules and policies in a polite and efficient manner.

Yes

N/A

Ratio of lifeguard to swimmer does not exceed 1:25

Yes

N/A

Children who appear to be under 15 are supervised by an adult 18 or older.

Yes

N/A

Water is clear and the bottom of the pool can be clearly seen.

Yes

N/A

Pool Deck is clutter free with First Aid Kit visible and accessible

Yes

N/A

If Open Swim is happening, the Safety Line is across the pool dividing the shallow from the deep.

Yes

N/A

What activity is happening in the Recreation pool?

Open Swim

Swim Lessons (Age Group)

Private Lesson

Lap Swim

Water Fitness

Other

Other Activity

Competition Pool

The lifeguard(s) name is displayed. Please list both if double-guarding.

Yes

N/A

Lifeguard(s) Name(s)

Is the guard identifiable by physical position and staff uniform (red/white shirt or red guard suit, red or black shorts, whistle, fanny pack, and rescue tube?

Yes

N/A

Rescue Tube is being worn properly (strap should be around the chest and tube should be in hand)

Yes

N/A

Lifeguard is actively alert with noticeable scanning pattern like head movement and is not distracted by members or coworkers.

Yes

N/A

Guards behavior is professional and promotes safety by enforcing rules and policies in a polite and efficient manner.

Yes

N/A

Ratio of lifeguard to swimmer does not exceed 1:25

Yes

N/A

Children who appear to be under 15 are supervised by an adult 18 or older.

Yes

N/A

Water is clear and the bottom of the pool can be clearly seen.

Yes

N/A

Pool Deck is clutter free with First Aid Kit visible and accessible

Yes

N/A

If Open Swim is happening, the Safety Line is across the pool dividing the shallow from the deep.

Yes

N/A

What activity is happening in the Competition pool?

Open Swim

Swim Team (High School)

Swim Lessons (Age Group)

Diving

Private Lesson

Lap Swim

Water Fitness

Other

Other Activity

Trash cans are emptied in Competitive Pool.

Yes

Spectator Area

Benches are clean and clear of debris.

Yes

Benches are in good working order.

Yes

Floor is clean and clear of debris.

Yes

No leaks from ceiling.

Yes

Trash cans are emptied.

Yes

Main stairwell is clean and clear of debris.

Yes

Middle stairwell is clean and clear of debris.

Yes

South stairwell is clean and clear of debris.

Yes

Gymnasium

Basketballs/Pickleball nets are up (pick up if needed).

Yes

Members are following Code of Conduct (redirect if needed).

Yes

Youth Age Guidelines are being followed.

Yes

Teaching Kitchen

If there are youth in the room, they are under adult supervision?

Yes

The Room is Clean.

Yes

The door is locked if not being used.

Yes

Community Room

The room is clean.

Yes

The door is locked if not being used.

Yes

Wellness Center

Staff names are visible in name plaque.

Yes

Name of Staff Working

Staff are smiling and are addressing members as they arrive and depart.

Yes

All staff/personal trainers are wearing proper attire and a name tag.

Yes

Group Exercise Studios are locked when not in use (excluding Cycle Studio).

Yes

The following Age Guidelines are being followed. (A) Youth ages 10-11 must have completed a YWO & be accompanied by a guardian at all times on age-appropriate equipment. No free weights. Look for the purple wristband or blue Y lanyard. (B) Youth ages 12-13 must have completed a YWO & using age-appropriate equipment. No free weights. Look for the orange wristband or blue Y lanyard.

Yes

Gymnasium

Basketballs/Pickleball nets are up (pick up if needed).

Yes

Members are following Code of Conduct (redirect if needed).

Yes

Youth Age Guidelines are being followed.

Yes

Track

The track is clean and equipment is tidy.

Yes

Age guidelines are being followed. Children under 10 must be within arms reach of adults.

Yes

Locker Rooms, Changing Rooms, and Restrooms

You walked through the appropriate locker room.

Yes

All restrooms were checked that were unoccupied.

Yes

Are there any maintenance issues?

Yes

What is the maintenance issue?

Universal Restrooms that are unoccupied are clean.

Yes

If the pool is closed, locker rooms are locked.

Yes

Youth & Family Gym

Basketballs/Equipment are put away (put up if needed).

Yes

Doors are unlocked in open gym.

Yes

Members are following the code of conduct (redirect if needed).

Yes

Youth age guidelines are being followed.

Yes

Healthy Living Center, Group Ex Studio, Program Center, Cycle Studio, & Multi-Purpose Room

The rooms are clean and the equipment is tidy.

Yes

Doors are locked if not being used.

Yes

Sports Fields

Make sure bathroom doors are locked.

Yes

Are pets present on the field?

Yes

Are staff engaging with members/participants?

Yes

N/A

Are the fields being used for Non-Y Programs?

Yes

N/A

PROGRAM EVALUATION

During your quick check did you observe any of the following programs?

Child Care

Community Outreach

Enrichment

Health Initiatives

Youth Sports

Are Staff identifiable by a nametag or staff shirt?

Yes

Are Staff interacting with children in the program?

Yes

The staff has a roster of children participating in the activity.

Yes

N/A

Program Comments

Other Notes

Please provide any extra notes on service (good and/or needs improvement), maintenance/housekeeping needs and other items:

Upload a photo

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CHILD CARE STAFF AREA ASSESSMENT

Staff proactively greeted you when you entered the facility and inquired as to how they could help.

Yes

Staff are identifiable: staff shirt, nametag, appropriate shorts/pants and shoes. No flip flops or sandals without backs.

Yes

Staff are focused on participants, actively supervising and are not gathering with other staff.

Yes

Staff are not on cell phones unless check on a child's account.

Yes

Staff are checking IDs of all persons picking up children.

Yes

N/A at this time

Staff are making eye contact and speaking to parents during pick up. Every parent should be acknowledged.

Yes

N/A at this time

How many child are there per one staff member?

Please enter a number from 1 to 30.

CHILD CARE AREA ASSESSMENT

Activity schedule is being followed.

Yes

All children are engaged and supervised.

Yes

Aside from supplies for activity taking place, program area is well maintained and free of clutter.

Yes

Program has all of the supplies needed for week's activities.

Yes

Bathroom policy is being followed. (Please ask any staff member to explain the bathroom policy as well as how it is being followed).

Yes

Other Notes

Please provide any extra notes on staff, service (good but needs improvement) and other items: