Call, Click or Visit
New or Returning Users
Are you a new member to the Y or just recently decided to try out our online registration process? We simply need to have your e-mail address on file in order for you to access the system. To see if we have your address, please click on the link below and then select the Forgot Login/Password link. You will then be prompted to enter your e-mail address. If the system finds a match, then it will e-mail your login instructions to you. If not, please call the front desk and ask them to input your address into our database.
When mailing a registration for a YMCA program, please send registration along with payment to the Downtown or Dunigan Family YMCA. Payment via credit card can be taken over the phone.
A full credit or refund for all programs will be given before the first class begins. After the first class, participants have the option of receiving a pro-rated refund or credit on their account for the following reasons:
- Participant is unable to attend class for a medical reason (doctor’s note required).
- If the YMCA cancels a program or class.
- CREDIT ONLY: Child demonstrates no interest in the program or is struggling with participating in class segments. Parent will receive a pro-rated credit on their account. To qualify for the “Credit Only” category, your request must be submitted prior to the start of the third meeting of the program. If qualified and approved by the Department Director, parent will receive a pro-rated credit on their account.
All credits will expire after 1 year. Requesting a credit or refund does not guarantee you will receive one, it must be approved by the program director. All credits and refunds must be requested at the front service desk by filling out a Refund Request form.